Innocinema Checking Order Status

Checking Order Status

We do everything we can to notify you as often as possible of any order updates available. This is true regardless if you checked out as a guest or through your account, but we alway encourage you to create an account or login to your account when you checkout if possible.

When you have an online account with us, it makes it a lot easier for us and for you to be notified of your order status. Account notifications are posted on the frontend of our website as well as sent to you via email. This means that any given point and time, you can login to your account and see an order status update posted if you are not able to check your email.

Besides email notifications, we are always available to provide updates from a phone call or if you walk into our office location. If you have any questions about your order status, please respond to the email confirmation chain of the order(s), or list the order number(s) in your email to sales@innocinema.com or rentals@innocinema.com.

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